Frequently Asked Questions

Need help finding the right compressor part? Start with the questions below. For the fastest assistance, have the compressor manufacturer, model, serial number, and the part number you are replacing available.

Finding the Right Part

+ How should I search for a part number?

Enter the complete part number in the search bar. Our search is designed to recognize common formatting variations, so a number such as 2901201800 may also be found as 2901-2018-00 or 2901 2018 00. You can also search by the component name, such as air filter, oil filter, separator, drain, or pressure switch.

+ What if my part number has been superseded?

Search the original part number first. When we have a verified cross-reference, the older number will direct you to the current replacement. If you are unsure, contact us before ordering so we can review the old number and equipment information.

+ What information should I provide if I cannot find a part?

Send the compressor manufacturer, model, serial number, existing part number, and clear photos of the component and its label. Measurements, voltage, connection size, pressure rating, and operating details may also be helpful depending on the part.

+ Can you confirm whether a part fits my compressor?

We can help review part numbers and application details. Accurate fitment depends on complete equipment information, so please provide the manufacturer, model, serial number, and current part number before installation. The customer is responsible for confirming the final selection and installation requirements.

+ Do product photos guarantee an exact match?

Product photos are provided as identification aids. Manufacturers may change colors, labels, packaging, or minor design details without changing the part's function. Always confirm the part number, specifications, dimensions, and connections shown on the product page.

Products and Ordering

+ What is the difference between OEM and Compatible Replacement?

An OEM part is supplied under the original equipment manufacturer's brand. A Compatible Replacement is a new alternative selected for the same application and may provide additional savings. The product page will identify the option being offered; we do not represent compatible replacement parts as OEM products.

+ Are Compatible Replacement parts used or rebuilt?

No. Compatible Replacement parts are sold as new unless a product page clearly states otherwise.

+ Are all products in stock?

Availability varies by item. Products shown as available may be stocked, incoming, or available through our supply network. If an item is backordered, non-stock, or requires special ordering, we will contact you when additional lead time or approval is needed.

+ Can I order a part that is not listed on the website?

Yes. Our online catalog does not represent every part we can source. Contact us with the part number and equipment information, and we will review availability and pricing.

+ Do you offer quantity pricing?

Quantity pricing may be available for some products. Contact us before placing a larger order so we can review the item, quantity, availability, and shipping requirements.

+ Will sales tax be charged?

Applicable sales tax is calculated during checkout based on the order and delivery destination. Tax-exempt customers should contact us before ordering if account documentation needs to be reviewed.

Shipping and Delivery

+ Where do you ship?

We ship eligible compressor parts to addresses throughout the United States. Available services and rates are shown during checkout. Certain oversized, heavy, hazardous, or restricted products may require a manual freight quote or additional confirmation.

+ How quickly will my order ship?

In-stock orders normally process within 1–3 business days. Processing time is separate from carrier transit time. Special-order, non-stock, backordered, oversized, and freight items may require additional time.

+ How is shipping calculated?

Shipping is based on the destination, product weight and dimensions, package count, and selected carrier service. If an item cannot be rated accurately at checkout, we may contact you to confirm freight charges before shipment.

+ Will I receive tracking information?

Tracking is emailed when it becomes available. Orders shipped in more than one package may have multiple tracking numbers and may arrive separately.

+ Can I change the shipping address after ordering?

Contact us immediately. We cannot guarantee an address change after an order enters processing or ships. Carrier correction, rerouting, or reshipment charges may apply.

+ What should I do if my order arrives damaged or incorrect?

Contact us within 5 business days of delivery. Include the order number, a description of the issue, and clear photos of the product, shipping label, carton, and packing materials. Keep all packaging while the issue is reviewed.

Returns, Cancellations, and Warranty

+ What is the return window?

Eligible return requests must be made within 30 days. Items must be unused, uninstalled, unmodified, and returned in their original condition and packaging with proof of purchase. Contact us for authorization before sending anything back.

+ Is there a restocking fee?

A 25% restocking fee applies once an order has shipped. Original shipping and handling charges are generally nonrefundable, and the customer is normally responsible for return shipping unless we made an error or a defect is verified.

+ Can I return a filter after it has been used?

No. Any filter used for any period of time is non-returnable. This includes air filters, oil filters, separator elements, inline filter elements, and other filtration products.

+ What other items are not returnable?

Non-returnable items include installed, energized, modified, or contaminated parts; opened oils and fluids; special-order, custom, or non-stock items; final-sale products; and hazardous or restricted materials.

+ Can I cancel an order?

Contact us as soon as possible. Cancellation is not guaranteed after an order is accepted or enters processing. Once an order ships, the return policy and applicable restocking fee apply. Special-order and custom items may not be cancellable.

+ How are warranty claims handled?

Manufacturer warranty coverage is separate from our return policy and varies by product. To request a review, provide the order number, part number, a description of the problem, photos, and the installation and application details. Claims are evaluated under the applicable manufacturer's warranty terms.

Still need help?

Visit our Contact Us page and send the compressor make, model, serial number, current part number, and photos. The more information you provide, the faster we can help narrow down the correct component.