Shipping policy
SHIPPING POLICY
Compressor Parts Central, operated by Compressor Services, ships air compressor parts to eligible addresses throughout the United States. Available services and charges are displayed at checkout based on the order, destination, package characteristics, and carrier availability.
ORDER PROCESSING
In-stock orders normally process within 1–3 business days, excluding weekends and holidays. Orders placed after business hours begin processing on the next business day. Processing time is separate from carrier transit time.
Special-order, custom, made-to-order, backordered, oversized, restricted, or non-stock products may require additional processing time. We will contact you if an order requires additional information or is expected to experience a material delay.
SHIPPING RATES AND DELIVERY ESTIMATES
Shipping rates and available services are calculated at checkout whenever possible. Promotional or free-shipping offers, when available, may include product, destination, weight, size, or service-level exclusions.
Delivery dates and transit times shown at checkout are estimates provided by the carrier and are not guaranteed by Compressor Parts Central. Weather, carrier disruptions, seasonal volume, incorrect address information, remote-area service, and other circumstances outside our control may affect delivery.
ORDER ACCURACY AND ADDRESS CHANGES
Customers are responsible for providing a complete and accurate shipping address. Contact parts@compressorservices.net immediately if a correction is needed. We will attempt to update the order, but changes cannot be guaranteed after processing or shipment. Carrier correction fees, return charges, and reshipment costs caused by an incorrect or incomplete address may be charged to the customer.
SPLIT SHIPMENTS AND MULTIPLE PACKAGES
An order may ship in multiple packages or from more than one fulfillment point. Tracking information may be issued separately for each package. A partial delivery does not necessarily mean items are missing.
OVERSIZED, FREIGHT, AND RESTRICTED PRODUCTS
Oversized or heavy products may require freight service or additional handling. Oils, lubricants, chemicals, pressurized items, and other regulated products may be subject to carrier or destination restrictions. If the checkout rate is unavailable or materially inaccurate for a special shipment, we will contact you before fulfillment to review the available options and any additional charge. No additional charge will be applied without authorization.
TRACKING AND DELIVERY
When tracking is available, it will be sent to the email address used for the order. Carrier scans and delivery updates may take time to appear. Customers are responsible for monitoring tracking and providing a secure delivery location.
DAMAGED, LOST, OR MISSING SHIPMENTS
Inspect all packages promptly. Report visible damage, missing packages, or incorrect contents to parts@compressorservices.net within 5 business days of delivery. Include the order number, tracking number, and photographs of the product, shipping label, packaging, and damage. Retain all packaging while the claim is reviewed.
If tracking shows delivery but the package cannot be located, check the delivery area, confirm the address, and contact the carrier before contacting us. We will assist with eligible carrier claims, but carrier investigations and claim decisions may require additional time.
RETURNS
Shipping charges and return eligibility are governed by our Return and Refund Policy. Original shipping and handling charges are generally non-refundable, and approved returns are subject to the terms stated in that policy.
QUESTIONS
For shipping questions, contact parts@compressorservices.net or (847) 497-9750.